Are you a virtual assistant looking to expand your client base on Upwork? You’ve come to the right place! 

Our Virtual Executive Assistant agency gains 50% of our clients on Upwork. We have found a way to get through all of the fake gigs and find well-paying clients who are looking for qualified Executive assistants to support them. 

However, finding those clients wasn’t always easy. It took a while to learn how to navigate through all of the jobs to find our target market. Now we want to share our strategy with you!

Here are some tips to help you gain more clients on this popular freelancing platform:

1. Optimize your profile: Your profile is your first impression, so make sure it’s complete, professional, and tailored to your target audience. Use a clear, high-quality headshot and write a compelling headline that showcases your skills and experience. Also, make sure to add relevant keywords to your profile description to help potential clients find you.
2. Highlight your expertise: In addition to showcasing your skills, highlight your expertise by including specific examples of successful projects you have completed in the past. This will help potential clients see the value you can offer and give them confidence in your abilities.
3. Be proactive: Don’t wait for clients to come to you – be proactive and reach out to potential clients yourself. Use Upwork’s search functionality to find clients who are looking for virtual assistants, and then send them a personalized message explaining how you can help them achieve their goals.
4. Offer competitive pricing: While you don’t want to undervalue your services, it’s important to offer competitive pricing to attract clients. Do some research to see what other virtual assistants with similar skills and experience are charging, and adjust your rates accordingly.
5. Communicate effectively: Communication is key to success on Upwork, so make sure to respond promptly to messages and be clear and concise in your communication. Keep in mind that many clients are working across different time zones, so be flexible and accommodating in your availability. Helpful tip: During your work hours, make it a priority to respond within 1 hour to clients who inquire about your services.
6. Provide excellent service: The best way to gain more clients on Upwork is to provide excellent service to your existing clients. Focus on delivering high-quality work, meeting deadlines, and going above and beyond to exceed your clients’ expectations. Upwork has a job success score that will show potential clients how well others perceive your work. You want to strive to keep this above 90%. The higher, the better.
7. Ask for feedback: Finally, don’t be afraid to ask for feedback from your clients. This will not only help you improve your services, but also provide valuable social proof that can attract more clients in the future.

By following these tips, you’ll be well on your way to building a successful virtual assistant business on Upwork. Remember to stay persistent, be patient, and always strive to improve your skills and services. Good luck!

If you are an experienced Virtual Assistant who is interested in joining our agency and would like help finding clients, please reach out to us at [email protected]. 

Have no experience? No worries! We also have an opportunity for you. Feel free to reach out to us or schedule a meeting and we can tell you more about it.